Success Story

Feisst Electrical's IT Outage Turned Workplace Transformation

When a critical system outage brought their business to a halt, Feisst Electrical needed a partner who could act fast. This moment marked the beginning of a long-term partnership that has seen Dynamo6 support their transformation into the thriving, multi-faceted Feisst Group they are today.

Services

  • Managed Services
  • Cloud Services
  • Digital Consultancy

Deliverables

  • Google Workspace
  • Cloud & Security tailored for SMB
  • Cloud Platform Adoption
  • Managed Support & Service Desk
  • Platform Monitoring & Maintenance
  • Procurement & Billing

Feisst Electrical was a busy, multi-site electrical engineering company that had grown to become the wider Feisst Group. As the business continued to expand, they recognised that their existing technology needed to evolve to support their future goals. Dynamo6 had already begun working with them, advising on the risks of their aging on-premise infrastructure and helping them take initial steps to migrate their files to the cloud.

This underlying risk became a reality when their old system simply "fell over," bringing business operations to a complete standstill. The outage was a critical turning point, highlighting the urgent need for a modern, reliable solution that could support their mobile workforce and eliminate the double-handling of documents.

Our approach

  • 01

    From Emergency Response to Strategic Migration

    Our engagement immediately escalated into an emergency response. We acted quickly to get Feisst Electrical back up and running by rapidly deploying Google Workspace and completing the migration away from their failed on-premise servers. This initial "rescue" provided immediate stability and accelerated the workplace transformation that was already underway.

  • 02

    Building a Foundation for Scalable Growth

    With the immediate crisis resolved, we solidified the company's move to a cloud-first business. This provided their on-site staff with secure access to project updates and information from anywhere. The scalability of the new system was quickly proven as the company grew from 14 to 140 staff; the robust IT foundation meant only one extra person was needed to administer the company's systems during this tenfold growth.

  • 03

    An Evolving Partnership for Continued Transformation

    The initial project was the start of a deep, ongoing partnership. As their Managed Services provider, Dynamo6 provides the day-to-day support and strategic guidance that has supported Feisst Electrical's evolution into the wider Feisst Group. From selecting the right devices for different roles to advising on their broader digital transformation roadmap, we have remained their trusted technology partner, ensuring their IT can continue to support their ambitious growth.

The results

The rapid deployment of Google Workspace and our ongoing strategic support have provided Feisst Group with a robust and scalable IT environment that has fuelled their growth.

  • A Robust and Scalable IT Foundation: The move to Google Workspace provided a reliable platform that easily scaled to support a 10x increase in staff numbers.

  • Significant Gains in Efficiency and Accuracy: The ability for staff to access real-time information from anywhere has made a huge difference to the firm's efficiency, saving time and reducing errors.

  • A 'Work from Anywhere' Culture: The new system empowers their mobile workforce to keep up with job progress wherever they are, on any device.

  • A Trusted, Long-Term Technology Partner: What began with a crisis has become a long-term strategic partnership, with Dynamo6 providing the support and guidance Feisst Group needs to continue to thrive.

  • Dynamo6 looked over our current systems and made some very useful suggestions. Now, we keep up with a job’s progress wherever we are, and we make a lot fewer mistakes. [With] the time saving and the accuracy of information – it’s made a huge difference to our efficiency. The new system has given us breathing space. The staff are really engaged – the IT changes are a lot easier than anyone expected.

    Marcus Feisst

    Managing Director

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