What is Modern Work?

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Marketing Director

Zoe-Louise Bell

"Modern Work" is a term that gets thrown around a lot. But let's be blunt: it’s not just about remote work or another software subscription. It’s a fundamental rethinking of how your business uses technology to empower people, secure assets, and drive real productivity.

For leaders, cutting through the noise to understand what Modern Work actually means is the first step toward building a truly agile, resilient, and competitive organisation.

Work Has Left the Building

The shift to hybrid and remote work isn't a trend; it's a permanent fixture of the business landscape. A recent Gallup report confirms that a significant majority of employees expect to work this way for good.¹ This changes everything for IT. The job is no longer about managing an office network. It’s about providing a secure and seamless experience for your team, wherever they happen to be.

This new reality requires a holistic strategy, and that's what Modern Work delivers.

The Five Pillars of a Modern Workplace

At Dynamo6, we see Modern Work as a comprehensive framework built on six interconnected pillars, all wrapped in a blanket of robust security. It’s far more than just email and documents.

  1. Identity & Access Management - The foundation of your security. This pillar ensures the right people have access to the right things, and no one else does.

  2. Device & App Management - Work now happens on laptops, phones, and tablets. This is about managing and securing all of these "endpoints," whether they are owned by the company or your employees.

  3. Productivity & Collaboration - The familiar tools your teams use to communicate and create, like Microsoft 365 and Google Workspace.

  4. Information Management & Governance - As your digital footprint grows, so does your data. This is about managing that information so it's secure, compliant, and ready for future innovations.

  5. AI Enablement - This is where the transformation accelerates. Dipping your toes into generative AI, commonly within your chosen productivity suites like Microsoft 365 Copilot or Google Gemini.

  6. Future-State AI: This is the strategic identification of opportunities to apply AI to solve complex business challenges, address inefficiencies, and automate processes, creating entirely new, more efficient business models.

The Big Decision: Best of Suite vs. Best of Breed

When building your Modern Work environment, you face a critical choice: commit to a single provider (Best of Suite) or mix and match market-leading tools for specific functions (Best of Breed).

  • Best of Suite means going "all-in" with a single ecosystem, like a Microsoft 365 E5 licence. The main benefit is simplified vendor management.

  • Best of Breed involves combining top-tier solutions from different vendors, for example, using Google Workspace for collaboration, Okta for identity, and CrowdStrike for security. This lets you use the absolute best tool for each job.

There’s no single right answer, and many organisations find a hybrid approach is the most effective.2

The Next Wave: Getting Ready for AI

The next evolution of Modern Work is already here, driven by Artificial Intelligence. Tools like Microsoft Copilot and Google Gemini are set to revolutionise productivity, but they also bring new risks. A recent MIT Technology Review report highlights that while leaders are optimistic about AI, they are also deeply concerned about data security and governance.3

It’s important to note that our foundational Modern Work journey is designed to get your house in order. It builds the secure, well-governed platform you need before you can responsibly adopt AI. True AI adoption requires its own dedicated framework, focusing on governance, use-case identification, and specialised training to unlock its value securely.

By first completing the Modern Work journey, you create the rock-solid foundation in security and information management that is essential to unlocking the power of AI without exposing your business to unnecessary risk.

Putting It All Together: A Strategic Journey

A successful transition to a Modern Workplace is a journey, not a single project. It requires a thoughtful, phased approach to ensure that technology, people, and processes all move forward together. The journey should begin with a strategic review of your current environment. The goal is to get a clear, honest picture of your starting point, identifying opportunities for cost savings, complexity reduction, and critical security improvements.

Once you have that clear picture, the next phase is to design the future state. This involves creating a detailed technical roadmap, calculating the total cost of ownership (TCO) to prove the business case, and planning for the human side of change. Finally, with a solid plan in place, the last stage is implementation. A successful rollout focuses as much on user adoption and training as it does on the technical migration, ensuring the new tools are embraced, not just installed.

Navigating this journey requires deep expertise across cloud platforms, cybersecurity, and change management. If you're ready to start your Modern Work journey, get in touch with our team.

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