Marketing Director
Zoe-Louise Bell
Facing tightening budgets? A Modern Workplace Review for Inland Revenue revealed a blueprint for multi-million dollar savings by rethinking their technology stack. Discover if your organisation could achieve similar results.
In an environment of tightening budgets, rising security threats, and relentless pressure to do more with less, New Zealand's public and private sector organisations are facing a critical challenge. The question is no longer if you should innovate, but how you can do so in a way that delivers measurable cost savings and operational resilience, right now.
The answer may be hiding in plain sight: within your existing technology stack and workforce structure.
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As part of a government-wide focus on efficiency, Dynamo6 conducted a Modern Workplace Review with Inland Revenue to identify potential savings. The results were staggering. The review revealed that by strategically adopting Google Workspace and ChromeOS for a significant portion of its workforce, the agency could unlock:
$2.1 million in annual IT licence savings (a 46% reduction)
$3.6 million in hardware cost savings over three years
These aren't just numbers; they represent a fundamental shift in how we think about workplace technology. The review identified that 45% of Inland Revenue’s workforce were "Frontline Workers" who primarily used dedicated business applications with only light use of productivity suites. For these users, a full, high-cost software licence represents a significant and unnecessary expense.
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The benefits extend far beyond the balance sheet. A hybrid technology environment, where Google Workspace and Microsoft 365 coexist, enhances business resilience by mitigating the risks of single-vendor reliance.
Furthermore, the strategic use of ChromeOS can significantly reduce IT overheads and extend the lifespan of hardware, delaying costly refresh cycles. As Forrester research indicates, organisations adopting Google Workspace have seen significant improvements in collaboration and productivity, saving employees valuable time each week.¹ This is efficiency that directly translates to better service delivery and a more empowered workforce.
The Inland Revenue case study provides a powerful blueprint for any organisation with a comparable workforce, especially those with large teams of frontline or contact centre staff. It proves that a strategic, evidence-based approach to digital transformation can deliver profound financial and operational benefits.
The first step is understanding your own environment. A Productivity Suite Review provides the clarity needed to make these bold decisions, offering a holistic assessment of your technology, processes, and worker personas to uncover hidden opportunities for simplification, consolidation, and cost reduction.
To see the detailed breakdown of how these savings were calculated and learn if your organisation could achieve similar results, download the full Inland Revenue case study below.