Our commitment to your success doesn’t end when your website or mobile app goes live. Our Digital Managed Support keeps on top of your essential updates and supports your continuous improvement initiatives.

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Digital Managed Support

Your digital assets, from websites and apps to platforms and system integrations, need updates to keep them secure, optimised, and on top of any bugs that develop.

Through a Digital Managed Support arrangement, we help you to proactively maintain your website and apps and provide options for end-user support, and guidance for continuous improvement initiatives.

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What we offer

  • Proactive scheduled services - We take the guesswork out of maintenance with regular check-ups, ensuring your systems, applications, and platforms operate at peak performance and security.
  • Remote service desk support - Our dedicated team is on standby to tackle any bugs, performance issues, or small tweaks that arise as your digital landscape evolves.
  • Expert technology advisory - Tap into the knowledge of our senior technical consultants. We provide specialised advice on security, architecture, and platform technologies to support your vision, from user experience enhancements to long-term product roadmaps.
  • Ongoing support & optimisation - We don't just fix problems; we help you continuously improve. Our flexible service agreements adapt to your needs, offering discounted hourly rates and guaranteed service levels for ongoing optimisation. Regular check-ins ensure your expectations are always met.
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Reasons to consider

Dynamo6 Digital Managed Support goes beyond just fixing problems. Our proactive approach ensures your digital assets are constantly optimised for security and performance. With regular maintenance and security expertise, we minimise vulnerabilities and safeguard your valuable data.

Additionally, our team performs ongoing optimisation to keep your systems running smoothly, resulting in a seamless user experience for your visitors and users. Finally, as your digital needs evolve, our experienced team is always available to provide ongoing advice and support, ensuring your digital presence remains strong and effective.

Related digital services

We provide a range of additional software development and innovation services to help you get more from your digital assets, such as:

  • e-Commerce solutions - If you’re looking to sell your products online, we can help you with custom Shopify and WooCommerce integrations.
  • Innovation Lab - Innovation Lab by Dynamo6 is a unique facilitated workshop to explore business challenges and ideas and prototype experimental ways to tackle them, such as with Generative AI.
  • Systems integration - If you’re looking for integration of SaaS solutions, a chatbot or a payment gateway onto your website or app, then you’re knocking on the right door.
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Some of our customers

Ready to get started?

Contact Dynamo6 today for a no-obligation discussion and discover how our Digital Managed Support and services can help you achieve your goals.

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